notifySphere Documentation

Everything you need to onboard, configure channels, and send your first notification.

Create an app, understand app scoping, and find your way around a new workspace.

Configure Android, iOS, and web push. Add Firebase credentials to start sending.

Firebase credentials

Step-by-step guide to generating and uploading your Firebase service account JSON.

Connect a WhatsApp Business number, manage templates, and send messages.

Users & Segments

View subscribers, build segments, and track subscription status per device.

Campaigns & delivery

Compose push sends, run Engage campaigns, and review delivery reports.

Customer support

Tickets, customers, team members, and routing groups for each app.

Plans & billing

Manage your subscription plan, invoices, and payment history.

Full onboarding guide

The complete step-by-step walkthrough for new team members, start to finish.

Essential Concepts

Core terms used throughout the app and API.

The top-level container for a product — its own settings, users, campaigns, and message history.

A dynamic group of users defined by attributes or behavior, used to target sends.

A single device/channel (push token, WhatsApp number) through which a user can be reached.

Per-app credential used to send notifications from your backend via the notifySphere API.

Segment vs. Campaign

Segments define who; campaigns and sends define what gets delivered and when.

Roles & team members

Team members can be scoped to a single app with access limited to support tools.